Purple Ghost Phone Case

Made to order, just for you

Every Honey Dazed piece is made after you order it. Most orders ship within 3 to 7 business days. Personalized and custom pieces can take a little longer, and we'll let you know if yours will.

Split shipments

Some orders are made in different places, so you may get more than one package, each with its own tracking.

Tracking

Once your order ships, you'll get a tracking number by email. After that, delivery timing is in the carrier's hands. We can't guarantee delivery dates, and carrier delays (holidays, weather, election season) are outside our control.

Stickers and small flat items

Sticker-only and other small flat orders may ship by standard letter mail, which doesn't include tracking. If yours hasn't arrived within 3 weeks of shipping, email us and we'll sort it out.

Double check your address

Please make sure your shipping address is correct and complete at checkout. We ship to the address you enter. If a package is returned or lost because of an incorrect or incomplete address, we aren't able to cover a replacement or reshipment.

Spot a typo? Email dazed@honeydazed.com right away. If your order hasn't gone into production yet, we'll do our best to fix it.

Delivered means delivered

Once tracking shows your package as delivered, it's officially in your hands. We aren't responsible for packages lost or stolen after delivery, porch pirates included. If tracking says delivered but you can't find it:

• Check with neighbors, your building's mailroom and around the property
• Give it a day or two, since carriers sometimes mark packages delivered early
• Contact the carrier directly with your tracking number

We recommend shipping to a secure address or somewhere someone can receive it.

Lost packages

If your tracking hasn't updated in 10 business days, or your package never shows as delivered, email dazed@honeydazed.com with your order number. We'll open a trace with the carrier. Once the carrier confirms the package is lost, we'll reship your order or refund it.

Returned to sender

If a package comes back to us because it was undeliverable, refused or unclaimed, we can reship it once you cover the new shipping cost. Packages returned because of an incorrect address aren't eligible for a free reship.

International orders

Customs fees, duties and import taxes are the buyer's responsibility. Customs can add delays we can't control.

Damaged or wrong item?

If your order arrives damaged, defective or isn't what you ordered, send a photo to dazed@honeydazed.com within 72 hours of delivery and we'll make it right.

Questions? We're at dazed@honeydazed.com.

The 14-day rule

You have 14 days from delivery to request a return. Email returns@honeydazed.com first. Returns sent back without a request can't be accepted.

The deadline

Once your return is approved, it must be received by us within 30 days of your original delivery date. Returns that arrive after that can't be refunded.

What can come back

Full-price items that are unused, unworn and unwashed, with tags attached and in original packaging. You're responsible for return shipping, and it must be sent with tracking. Accepted returns are refunded minus a 10% restocking fee.

Where to send it

Only ship your return after we've approved it, to:

Honey Dazed
C/O J. Law
PO Box 10727
Killeen, Texas 76547

Sale items are final

Anything purchased on sale, or marked Clearance or Final Sale, can't be returned or exchanged.

What else is final sale

Some pieces are made to fit the exact device you choose, so they can't be returned or exchanged. Please double-check your phone model before you order.

• Phone cases and other device-specific items
• Custom, personalized and custom framed pieces

For hygiene and safety reasons:

• Swimwear
• Socks
• Earrings
• Face masks
• Candles

And because return shipping would cost more than the item:

• Stickers, pins, buttons, patches and greeting cards
• Gift cards and digital downloads

Books, journals, planners and coloring books can be returned only if unopened and unwritten in.

Exchanges

The fastest way to swap is to return the original (once your return is approved) and place a new order for the item you want.

Refunds

Once your return arrives and passes inspection, we'll refund your original payment method. Original shipping costs aren't refundable. We aren't responsible for returns that are damaged or lost on the way back to us, so please pack well and use tracking.

Questions? We're at dazed@honeydazed.com.